How can we help?
Get help with your ShopCast affiliate program, partner portal, commissions, payouts, and live-selling tools.
Contact ShopCast Support
Need help with your account or have a technical question? Contact the ShopCast support team and include your store name and a short description of the issue.
Affiliate & partner management
ShopCast lets merchants add and manage partners, create referral relationships, assign products, and track attributed activity from the merchant dashboard.
Commissions & payouts
Merchants can review commissions associated with attributed orders and manage eligible partner payouts. PayPal payout functionality requires the merchant to connect their own supported PayPal credentials.
Live Selling
Eligible ShopCast plans include Live Selling tools that allow authorized partners to present assigned products through live-shopping sessions while ShopCast tracks related activity.
Billing & plans
ShopCast subscriptions are selected and managed through Shopify. Available features depend on the merchant's active ShopCast plan.
Privacy
Learn how ShopCast handles information used to provide the service.
View the ShopCast Privacy Policy